All orders are ready to ship within 3-5 business days from the day the order is placed. If a product is made to order the timeline will be indicated in the product description.
All packages ship from Canada with Canada Post. Domestic orders ship Expresspost (2 day), international orders ship Tracked Packet USA (4-7 business days). For international buyer please note that you are responsible for all VAT, import fees and taxes imposed by your country. Please don't ask to alter the customers amount it is illegal and won't be honoured.
Annie Axtell is not responsible for parcels lost by the postal service.
All sales are final. If for the any reason you are truly unsatisfied with your purchase or you feel that it was misrepresented in the listing, please contact me at firstname.lastname@example.org and I will do my best to work it out.